(National Database and Registration Authority) NADRA Home-Delivery ID Service

NADRA Home-Delivery ID Service
The National Database & Registration Expert (NADRA) in Pakistan has presented a home-delivery service for identity cards (CNIC/NICOP) so that you don’t always have to visit a NADRA registering centre. This incomes you can apply online or via mobile and have your uniqueness card brought to your home-based. This provision improves suitability evocatively.
Below is a quick info-table summarising key details:
| Service Name | Start Date | End Date / Validity | Cost / Assistance | Method of Application |
|---|---|---|---|---|
| NADRA Home Delivery & Mobile App Service | Introduced 2024-25 | Ongoing (until further notice) | Normal CNIC + extra service fee (≈ Rs 1,500 for Biker Service) | Online via pak ID app / call 1777 & Biker Service |
What exactly is the service?
Home Delivery and Biker Service
NADRA Home-Delivery ID Service service means that instead of successful to a registration centre and waiting in files, a mobile service (or biker) can visit your home or location, process your request (biometrics, photo etc) and advanced deliver the ID card to your doorstep.
The “Biker Service” pilot began in Rawalpindi & Islamabad and is being long-drawn-out to additional cities.
Mobile App & Online Application
Alongside home delivery, NADRA launched the “Pak Identity” or “Pak ID” mobile app and online portal so you can apply for a new CNIC, renew/modify your CNIC/NICOP and opt for home delivery.
What services are covered
Through this service you can:
- Apply for a new CNIC (for first time adults)
- Renew / replace a CNIC
- Make corrections (name, address)
- Apply for NICOP/POC for overseas Pakistanis online
- Opt for home delivery of the identity card once ready

Eligibility & where it is available
Eligibility Criteria for NADRA Home-Delivery ID Service
- You must be a Pakistani citizen eligible for a CNIC (age 18+ or as per rules) or eligible for renewal/duplicate.
- You must provide required documents (CNIC/B-Form, proof of address, photo, biometric if required) via home visit or at registration centre.
- You must indicate that you want home delivery / bike visit service (this may cost extra).
Areas of Service Availability
- Initially launched in Rawalpindi & Islamabad for the biker service.
- Expanded to other major cities such as Lahore, Karachi, Hyderabad, Mirpurkhas for home delivery via online application.
- Note: Always check whether the service is available in your district or area as roll-out may be phased.
How to apply NADRA Home-Delivery ID Service(Step-by-Step)
Step 1 – Online / Mobile Application
Download the Pak ID mobile app or go to the online NADRA portal (id.nadra.gov.pk). Log in/create account, select service (new/renew/modify), fill out form and upload required documents.
Step 2 – Choose Home Service / Biker Visit
If available in your area, opt for home-visit (biker) or home delivery. Call NADRA helpline 1777 or 111-786-100 to confirm and book.
Step 3 – Home Visit & Biometric Processing
A NADRA representative (or biker) visits you, collects your biometric data (fingerprints/photo), verifies documents at your location.
Step 4 – Card Preparation & Delivery
Once your application is approved and card printed, it will be delivered to your address via courier or NADRA biker. Regular processing times have also been improved: now normal CNIC within approx 15 days.
Step 5 – Receive ID Card
Ensure you check the card on delivery, keep the receipt, verify details (name, address) and sign if required.
Cost & Processing Time
Fees
- For regular CNIC services the base fee remains as per NADRA schedule.
- Home delivery / biker-service add-ons: e.g., in 2024-2025, the biker service cost was ~ Rs 1,500 in Rawalpindi/Islamabad areas (that includes service fee + delivery).
Processing Time
- NADRA has reduced its standard card issuance from ~30 days to ~15 days in many cases.
- For urgent/executive service, faster delivery is available at higher fee in some categories.
Important to Note
Always confirm your area’s service fee and timeline because they may differ by city or district.
Benefits & Why It Matters
Convenience & Time Saving
You avoid long queues, travel and waiting at registration centres. You apply from home, biometric visit can happen at your doorstep.
Better for Remote/Rural Locations
For people living far away or with mobility issues (elderly, disabled), this service makes identity card access much easier.
Digital-First & Modern Service
With online application and delivery, it reduces bureaucracy and improves transparency.
Speed & Efficiency
Reduced processing time means you get your ID card faster.
Things You Should Know & Consider
Check Service Availability
Just because home delivery exists doesn’t guarantee it’s available in your town yet. Confirm via NADRA helpline.
Verify Official Channels
Use only official NADRA portals or Pak ID app. Beware of third-party “agents” charging extra or misguiding.
Cost Transparency
Understand the extra fee for home service (biker, delivery) so you’re not surprised.
Document Accuracy
Make sure your submitted information (name, address) is correct to avoid rejections or delays.
Delivery Address
Provide a clear, deliverable address with valid mobile number so you can get the card delivered smoothly.
After-Service Support
If card doesn’t arrive on time or you face issues, contact NADRA helpline (1777) or use tracking facility via app.
Conclusion
NADRA Home-Delivery ID Service & mobile application service is a game-changer for Pakistani people needing uniqueness cards. It brings registration and delivery to your door, cuts down hassle, and speeds up the process. If you are eligible and live in a covered area, this is a suitable way to get or renew your CNIC or related ID document. Just apply finished the Pak ID app or official NADRA portal, opt for home-based service (if available), verify your flyers, and wait for distribution.

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